Automatic confirmation WhatsApp from Google Sheets

[areamarketer]

Hi everyone, I hope you can help me.
I need to create an automation.
I have a form (https://www.getformly.com/)
When a user fills out the form, a row is automatically added to Google Sheets.
I connected Google Sheets to Pabbly.
In Pabbly Workflows I connected Google Sheets (1. Google Sheets : New or Updated Spreadsheet Row) to WhatsApp Cloud API (2. WhatsApp Cloud API : Send Template Message).

I need to achieve one thing.
When a user fills out the form and a new row is written on Google Sheets, the user should receive a confirmation message via WhatsApp. The customer's WhatsApp number is present on Google Sheets and therefore on Pabbly.

I can't make it so that when the user fills out the form they automatically receive a confirmation WhatsApp message.

Can anyone help me solve this?

Thanks in advance!

 

[Preeti Paryani]

Hello @areamarketer

To make automation work, you need to enable 'Send On Event' and 'Auto Send on Schedule' in your Google Sheets.

Please do the essentials and let us know if it works for you.

 

[areamarketer]

Hello, thank you!