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BOTSTAR Integration error : Invalid access token, please help.

abuhabib

Member
Cannot connect to Botstar. Just copied access token info directly from Boststar api but seems to be Invalid access token.
Screen Shot 2021-07-10 at 1.36.12 AM.png
 

Pabbly

Administrator
Staff member
Sorry for the inconvenience. Please allow some time to check on this.

We will get back to you in a while.
 

Pabbly

Administrator
Staff member
Please go through following step to get the API key from your Botstar account -

Step1

1625894978343.png


Step2

1625895060298.png
 

abuhabib

Member
already did that, and it seem working and connected. But when i try to use send message features. Its show an invalid token.
Screen Shot 2021-07-11 at 9.50.14 PM.png
 

abuhabib

Member
And 1 more thing, if i use send message features, how do pably recognize which bot will send message to boststar users. There is no option to select bot, just like this module
Screen Shot 2021-07-11 at 9.52.54 PM.png
 
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Pabblymember11

Guest
Hey @abuhabib

We currently looking into your concern, we will get back to you with an update shortly.
 
P

Pabblymember11

Guest
Please check your workflow now. It should work properly now. Regarding your other question where you asked how Pabbly recognize which bot will send message to Boststar users. Well, the user ID which you're mapping can only be got from a Specific Bot through which you wish to send messages.

Here's the way to get User ID- Go to the Specific Bot > Reports & Insights > Select the User > Information > ID

-

1626094153095.png


Further you click on refresh field button to view all your bots -

1626094255966.png
 
Last edited by a moderator:
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