Calendly appointment to Google Sheets automation carried out several times

[Akiladevi]

Your Task History ID

https://connect.pabbly.com/task/history?filter_status=applied&filter_by_workflow_id=IjU3NjUwNTY1MDYzNTA0M2M1MjZkNTUzYzUxMzAi_pc

Hi Pabbly support team,

The question is about the Pabbly account [email protected]. I have set up a workflow where if a Calendly appointment is received, it has to be entered into Google Sheets. The workflow name is Calendly E - moderator dashboard. For each appointment received, there are multiple entries created by Pabbly. There was a same issue a few months ago in the same workflow at that time I was told that Calendly sends various triggers, which is why numerous entries have come. I enquired Calendly support team and they say they send only one trigger for each appointment. I want to solve this issue. Each time I cannot come to the Google sheet and remove the extra ones instead I can type that data on the Google sheet. It is a waste of setting up an automation. Below you can find the screen shot of the entries on the Google sheet. Kindly help us solving this.

 

[ArshilAhmad]

Hi @Akiladevi,

Did you clone 'Calendly E - Moderator' dashboard from 'Calendly D - Moderator dashboard'?

Calendly E - Moderator: https://connect.pabbly.com/workflow/mapping/IjU3NjUwNTY1MDYzNTA0M2M1MjZkNTUzYzUxMzAi_pc

Calendly D - Moderator dashboard: https://connect.pabbly.com/workflow/mapping/IjU3NjUwNTY1MDYzNTA0MzE1MjY0NTUzNjUxMzEi_pc

Also, could you please state the name of the Spreadsheet and Sheet whose screenshot you have shared?

 

[Akiladevi]

@ArshilAhmad yes I cloned the Calendly D and created Calendly E automation. The name of the spreadsheet is Moderator Bonus program Dashboard. Actually when I cloned the workflow I missed to change the name of the sheet from ZoomD to ZoomE and also to change from Calendly D to E. But this is not a problem. Multiple entries is the issue.

 

[ArshilAhmad]

Please avoid cloning the workflows in which Calendly is your trigger step.

To fix this issue, disable both 'Calendly E - Moderator dashboard' and 'Calendly D - Moderator dashboard.' Then, create two new workflows (without cloning), set up Calendly as your trigger step in both these workflows individually, and copy the action steps from the two workflows you disabled. This should fix the issue of multiple entries.

Please ensure that you don't click on 'Save & Send Test Request' multiple times while setting up the Calendly trigger step.

 

[Akiladevi]

Thank you @ArshilAhmad