Razer pay Adding multiple duplicate data on Google sheets

[RahulSeth]

I'm creating a workflow from Razorpay to Google Sheets to capture payment data. But when too many people make payments at the same time, Pabbly adds multiple duplicate entries into the Google Sheet

 

[ArshilAhmad]

Hi @RahulSeth,

Could you please share a few Task History IDs where duplicate payment details were added to your Google Sheets spreadsheet? Also, please share the Workflow URL related to this concern.

 

[RahulSeth]

Workflow URL => https://connect.pabbly.com/workflow...YADlbTwoOAFZSIVRNU28DAAB6BEkGfQFYXW5cAgMrUjM#

Task History ID -

IjU3NjUwNTZlMDYzZjA0MzI1MjZhNTUzMzUxMzM1MTYxNTQzNDBmMzIi_pc​

"The workflow runs only one time, but the same data is getting added multiple times in Google Sheets."

 

[Preeti Paryani]

Hello @RahulSeth,

Upon checking, we noticed that the payment was received twice via Razorpay for the specific user in question. However, for other users, we could find only a single entry in the task history.

We recommend verifying whether the payment was indeed made twice, and if not, kindly reach out to the Razorpay support team for further clarification on the duplicate transaction.

Please let us know if you need any assistance from our end.