multiple duplicate entries or actions (e.g., email sending and Google Spreadsheet updates)

[Edulearninghub]

multiple duplicate entries or actions (e.g., email sending and Google Spreadsheet updates) when using a public connectorpabblly connect with Rayzor pay

 

[Preeti Paryani]

Hello @Edulearninghub,

Could you please provide us with the Workflow URL where you are facing this issue? This will help us investigate the problem more effectively and assist you accordingly.

 

[Edulearninghub]

Pabbly

connect.pabbly.com

 

[Edulearninghub]

Pabbly

connect.pabbly.com

 

[Preeti Paryani]

Hello @Edulearninghub,

We’d like to inform you that Razorpay triggers are descriptive, meaning the responses sent by Razorpay are only visible under the Task History in Pabbly.

Also, duplicate entries may occur if:

1. The same webhook has been added multiple times in Razorpay.
2. Razorpay is sending the response more than once.

To troubleshoot this:

• Try creating a new workflow with a fresh webhook URL and test if the response is captured only once.
• Alternatively, check and delete any duplicate webhooks in your Razorpay account.

If the second workflow also captures duplicate responses, the issue likely lies with Razorpay, and we recommend reaching out to their support team for further investigation.