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Cannot capture the FB lead information shown error message

Screenshot 2023-04-07 095518.png
 

Arshita

Moderator
Staff member
Hello @market think

It appears that the connection of the Facebook application has not been established accurately or the necessary permissions have not been granted.
Therefore, I kindly request you to create a new connection with the Facebook application. You can refer to the instructional video provided below to set up the connection step by step. Once you have established the connection, please try to capture the lead.


Please let me know if you facing the same issue.
 
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