Can't connect Cliniko account

[Skin Essentials]

Your Task History ID

IjU3NjUwNTY1MDYzMzA0MzY1MjZhNTUzMjUxMzQi_pc

Hi, we're having an error in connecting our cliniko account. We have added the right API Key adn the right shard but an error is showin upon submittion saying "INVALID CREDENTIALS OR SHARD". We need to integrate our new appointments in Cliniko as new user/contact in GoHighLevel.

 

[Deleted member 15445]

Hey @Skin Essentials

Please ensure you are entering the correct credentials when connecting your account. Additionally, make sure to follow the instructions provided in the help text. Refer to the image and video attached video below for more instructions -

Let us know if it worked for you.