• Instructions to Ask a Question

    For any assistance, please click the "Ask a Question" button and select the Pabbly product for which you require support.

    We offer seven comprehensive applications designed to help you efficiently manage and grow your business:

    Our support team endeavors to respond within 24 business hours (Monday to Friday, 10:00 AM to 6:00 PM IST). We appreciate your understanding and patience.

    🚀 Exclusive Lifetime Offers 🚀

    We invite you to take advantage of our special one-time payment plans, providing lifetime access to select applications:

    • 🔥 Pabbly Connect — Lifetime Access for $249View Offer
    • 🔥 Pabbly Subscription Billing — Lifetime Access for $249View Offer
    • 🔥 Pabbly Chatflow — Lifetime Access for $249View Offer

    Make a one-time investment and enjoy the advantages of robust business management tools for years to come.

Can't save when values not populated

I need to save an integration with fields that don't currently have data in them from the webhook event that was last received. The fields all work fine and do populate when run through the API but I can not save unless these fields have data. I should be able to set up and save without data, knowing that data will be possibly passing through these fields in the future. How can I save without having to send a new webhook from a system I don't have control over? See images. I do have control over all integrated systems, but the data is populated from a data feed and I can't force a fully populated entry that consumes all the fields until it happens on its own from the data feed I use.
 

Attachments

  • chrome_CH0i8gN6Hl.png
    chrome_CH0i8gN6Hl.png
    62.4 KB · Views: 114
  • chrome_fPDQIWPGdj.png
    chrome_fPDQIWPGdj.png
    68.9 KB · Views: 105
Last edited:
P

Pabblymember11

Guest
Hey @andrewstrealtor

It seems like you have re-captured the webhook response again after mapping the action step. Since the previously mapped data is no longer available in the response received by the API and because of that you are seeing red buttons in your action step.

If you re-capture the webhook response, kindly refresh the workflow or re-map the further action step.
 
I don't think you read my original message. I know what the problem is but I'm suggesting that we should have a system in place where we can assign fields without capturing them first with webhooks.
 
P

Pabblymember11

Guest
Hey @andrewstrealtor

I don't think you read my original message. I know what the problem is but I'm suggesting that we should have a system in place where we can assign fields without capturing them first with webhooks.

Actually, this can be only implemented by the third-party application where you have added the webhook to receive data.

They should be able to send blank data for any label.
 
But I’ve already captured the webhooks for these fields. I’m not asking for support on the red fields, I’m saying I should be allowed to save changes without needing to recapture the webhooks.
 
P

PabblyMember3

Guest
But I’ve already captured the webhooks for these fields. I’m not asking for support on the red fields, I’m saying I should be allowed to save changes without needing to recapture the webhooks.
It seems you're unable to save the step because, As I can see, you have captured another data with different structure in the workflow and so their mappings keys have been changed. You need to re-map that step with the updated data and then only you can save else, do not make changes to that step if you are sure the configured data from previously captured data will be received in the workflow in future. It will work as it should.
 
Top