Canva Errors

[usman]

Your Task History ID

IjU3NjUwNTZl...

i am using Cana in my workflow to geenrate a brand template image. now sometimes i am getting an error when the workflow is run. while the re are other times the workflow is excuting successfully. what could be the issue.

 

[ArshilAhmad]

Hi @usman,

Could you please share the Task History ID where you encountered this issue?

 

[usman]

The task history ids of the partial failed tasks are below:
Task History ID -

IjU3NjUwNTZlMDYzNjA0M2M1MjY1NTUzNzUxMzI1MTZiNTQzNjBmMzEi_pc​

IjU3NjUwNTZlMDYzNjA0M2M1MjY1NTUzNzUxMzI1MTZiNTQzMzBmMzMi_pc​

 

[ArshilAhmad]

The issue seems to be related to multiple files being uploaded to Canva within a very short interval. We have added a Counter and a Delay step to your workflow to space out the uploads. Please monitor your workflow for some time and check if this resolves the issue.