CHAT API not working anylonger

[MArin]

Hey,
I have connected my Pabbly with ChatAPI

for some reasons the Chat API stopped working and I have to delete the whatsapp business app in order to log in
but I still need a way to communicate with clients thourgh the app

in addition, I tried to have different number for the pabbly-chatAPI connection, but can't managed to make it work

do you maybe have another solution for connecting my Whatsapp business to pabbly?

I need that after each transaction the client will recieve an automatic whatsapp massage


thanks!!

 

[Pabbly]

We are getting similar queries from our other customers who were using Chat API. On researching from our end, we found that the Chat API has made various changes at their end with respect to sending messages without even informing their customers.

The only option for you is currently to switch your Whatsapp provider. You can use either 360Dialog or WhatsApp Cloud API.

Most Chat API customers are preferring to WhatsApp Cloud API as that is pretty straightforward. Here's the step-by-step guide on the same - https://www.youtube.com/playlist?list=PLgffPJ6GjbaIwdpXaAfY2Y8Ga4_lY3LvQ

 

[MArin]

Thanks!
I have followed it and now have a connection, but where can I see the messages people send me back?

 

[Pabbly]

Thanks!
I have followed it and now have a connection, but where can I see the messages people send me back?

You can collect the response over Google Sheets as shown here -

 

[MArin]

THANKS

my customers send me voice messages, any clue on how to hear/save it?