ChatGPT response mapped to email content (body) wrong formatting

[and1gmail]

Your Task History ID

IjU3NjUwNTZjMDYzNjA0MzU1MjZjNTUzNTUxMzQ1MTYxNTQzMjBmMzIi_pc

Hello,

thanks for the prompt replies to my recent questions.

This time:

Setup:

I set up an automation that includes a generated ChatGPT reply to be mapped to the email body (main text content) field of a Zoho sent email and the email then to be sent

The issue:

Despite ChatGPT neatly outputting a well-formatted text response with paragraphs and visually appealing the text that is mapped to the Zoho email body field by Pabbly does not contain any paragraphs and looks messy bc all cramped together. How to solve this problem?

I would like the sent emails to have the same text formatting that the original ChatGPT reply has.

I have the same automation set up in Zapier and it works perfectly there with correct proper formatting.

Thanks you.

 

[Luv]

Hey @and1gmail

It appears the issue is because you are using content type as HTML. Please try using "Plain Text" instead and let us know if it works for you.

 

[and1gmail]

Thanks for your reply. I had actually already tried that but it did not have any effect.

When testing the last Zoho Mail step the text is formatted correctly in the test result displyed but all emails being sent contain the text unformatted. Any idea how to fix this?

 

[and1gmail]

Hello,

thanks for the prompt replies to my recent questions.

This time:

Setup:

I set up an automation that includes a generated ChatGPT reply to be mapped to the email body (main text content) field of a Zoho sent email and the email then to be sent

The issue:

Despite ChatGPT neatly outputting a well-formatted text response with paragraphs and visually appealing the text that is mapped to the Zoho email body field by Pabbly does not contain any paragraphs and looks messy bc all cramped together. How to solve this problem?

I would like the sent emails to have the same text formatting that the original ChatGPT reply has.

I have the same automation set up in Zapier and it works perfectly there with correct proper formatting.

Thanks you.

Just replied. Thanks.

 

[Preeti Paryani]

Hello @and1gmail

Can you please share a screenshot of how the body text is sent in the mail? This will allow us to better look into the issue. Kindly add the screenshot of the mail sent as per the latest task history.

Task History ID - IjU3NjUwNTZjMDYzNjA0MzU1MjZhNTUzMDUxMzA1MTZiNTQzNzBmMzki_pc