Chip Gateway did not return the right status.

elonmusk

Member
hello,

previously CHIP payment gateway is working fine.

currently new successful payment status is stucked at created.
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so my automations did not fire. can the team check?

thanks
 

Preeti Paryani

Well-known member
Staff member
Hello @elonmusk,

Thank you for reaching out to us.

Could you please share a screenshot confirming the successful payment for the relevant subscription in Stripe? Additionally, kindly check the payment details and let us know whether any Pabbly Subscription Billing subscription ID is mentioned there. If available, please share a screenshot showing the subscription ID listed in the payment details.

This information will help us review the issue more effectively.

Looking forward to your response.
 
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