Cleaning cash from Pabbly account

[Carlos Melo]

Hello,
Is there any way to clean cash from Pabbly account like JotForm has it ?
I am asking that because I have a worflow which is sending a message template that no longer exists in it.

This is the workflow:

Pabbly

connect.pabbly.com

Thanks.

 

[Preeti Paryani]

Hello @Carlos Melo,

Could you please clarify what you mean by "clean cash" in your Pabbly account? This will help us better understand your requirement and assist you accordingly.

However, If you refer to cleaning cache, I want to inform you that currently we do not have any such feature.

Looking forward to your response!

 

[Carlos Melo]

You know JotForm platform, right ? It has an option in the user account settings which can clean all the residual cash from every actions the user has done recently. That is more than cleaning browser cash.

I'm wondering if Pabbly also offers this type of feature, because one of my workflows has been sending a WhatsApp message template that no longer exists in it.
What I had to do was delete this message template in my Meta account, and that was the only way to solve the problem.

 

[Fagun Shah]

Hello @Carlos Melo,

Could you please clarify what you mean by "clean cash" in your Pabbly account? This will help us better understand your requirement and assist you accordingly.

However, If you refer to cleaning cache, I want to inform you that currently we do not have any such feature.

Looking forward to your response!

I think use is talking about Cache.

 

[Carlos Melo]

I think use is talking about Cache.

Yes, I'm sorry I would mean “cache".

 

[Preeti Paryani]

Hello @Carlos Melo,

Thank you for your clarification. Currently, Pabbly Connect does not offer a feature similar to JotForm's option to clear residual cache from all recent actions. As you mentioned, deleting the message template directly from your Meta account resolved the issue, which suggests that Pabbly Connect may have been referencing previously stored data.

At the moment, the best way to ensure that your workflows reflect the latest updates is to refresh fields, reconnect your Whatsapp account if needed, and manually update any changes within Pabbly Connect. If you continue to experience issues, please let us know, and we’d be happy to assist further.