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Clicks Not Tracking For Affiliates

I am trying to test my affiliate links for my new program. And when I created an affiliate account and tried to use the link to the product I created in the button on the funnel it did not track the click. Also, when affiliates sign up for my affiliate program none of their info shows up. Am I missing something here?
 
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PabblyMember2

Guest
Hello Jamar,
We tried contacting you multiple times but we could not connect.
Kindly check your email once. we have replied to your query that you raised with us.
 
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