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Clicks Not Tracking For Affiliates

I am trying to test my affiliate links for my new program. And when I created an affiliate account and tried to use the link to the product I created in the button on the funnel it did not track the click. Also, when affiliates sign up for my affiliate program none of their info shows up. Am I missing something here?
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Hello Jamar,
We tried contacting you multiple times but we could not connect.
Kindly check your email once. we have replied to your query that you raised with us.