ClickUp not working

[dvera]

Hi,
I keep getting the following errors while trying to create a task on Clickup

• Err — Status not found
• ECODE — CRTSK_001

Any advice on how to fix this?

 

[Supreme]

Hey @dvera

You need to map/type the status field on the "ClickUp: Create Task with Custom Fields" which is present/available in your ClickUp.

 

[dvera]

Great!
That made the task work but, the custom fields are not being propagated with the data. Only the description seems to be working properly.

 

[Supreme]

Hey @dvera

We are currently looking into your concern, please allow us some time.

 

[Supreme]

Hey @dvera

We looked into your concern, tried creating tasks with custom fields at our end and it is working fine. We have also recorded a short video for the same to your better understanding.

Kindly try again at your end.

https://www.screenpresso.com/cloud/wJRAc/

 

[dvera]

Hey @dvera

We looked into your concern, tried creating tasks with custom fields at our end and it is working fine. We have also recorded a short video for the same to your better understanding.

Kindly try again at your end.

https://www.screenpresso.com/cloud/wJRAc/

I am having issues again with custom fields not being propagated. I'm using the new "non-deprecated" version of ClickUp (create task with custom fields) Also, the video you shared is no longer working.

 

[Supreme]

Hey @dvera

Kindly share the name of the workflow in which you are using the ClickUp action step.

 

[dvera]

• Funnel Leads // GoEngine
• Web Leads // GoEngine
  
  I noticed that it only works if I don't add anything under the description. But we need that information as well.

 

[Supreme]

Hey @dvera

We have checked upon the same at our end and it is working correctly with and without description. Though we have also recorded a short video on the same, kindly check that out.

https://www.screenpresso.com/cloud/9wRnc/

 

[dvera]

As I said, it only works when you retrieved data to the custom fields. But, if you want to also add "dynamic data" inside the description then none of the custom fields work.

 

[Supreme]

Hey @dvera

Could you please record a short video on your concern, previously your description was passing the data correctly and now it is not?

That made the task work but, the custom fields are not being propagated with the data. Only the description seems to be working properly.

 

[leegz]

Hi @Supreme,

I think what @dvera means is that the custom fields work when you do not use dynamic data in the description field. I encountered the same issue and the custom fields get populated when I removed the dynamic data from the description field.

 

[leegz]

One other thing that I discovered is that we cannot introduce line break in the description even if we use static data. Without line breaks and using static data, the custom fields will be populated.

 

[Supreme]

Hey @leegz

Kindly allow us some time, we are currently looking into it. Shall update you soon.

 

[Supreme]

Hey @leegz

We have made some changes at our end in the action event, kindly give it a try and let us know if that works for you.