connecting Google calendar to Email and whatsapp

[Tokyorob77]

Hi Pabbly Team,

I’m trying to set up an automation where a new Google Calendar event (for a private class at my business) automatically triggers a confirmation email and two reminders:

1. An email 24 hours before the class
2. A WhatsApp message 2 hours before the class

I’ve connected Google Calendar successfully and I can see events being pulled through. However, I’m struggling to get the automation to send both the email and the WhatsApp messages at the correct times — especially the delayed steps.

Here’s what I’m aiming to do:

• Trigger: A new event is added to Google Calendar
• Action 1: Send confirmation email immediately
• Action 2: Send reminder email 24 hours before
• Action 3: Send WhatsApp message 2 hours before the class

I’ve tried using the Delay Until feature with the event’s start time, but I’m not sure if I’m formatting the delay correctly or mapping the fields properly.

Can someone help me troubleshoot this or walk me through the best way to structure the workflow?
I'm using Gmail (SMTP) for email and Twilio for WhatsApp.

Thank you in advance — I really appreciate your help!

 

[ArshilAhmad]

Hi @Tokyorob77,

Could you please share the Workflow URL where you have this concern?

 

[Tokyorob77]

this? - https://connect.pabbly.com/workflow/mapping/IjU3NjYwNTZiMDYzZjA0MzA1MjY0NTUzNjUxM2Ei_pc

 

[Preeti Paryani]

this? - https://connect.pabbly.com/workflow/mapping/IjU3NjYwNTZiMDYzZjA0MzA1MjY0NTUzNjUxM2Ei_pc

Yes, this is the workflow URL we were referring to. However, the one you’ve shared currently contains only two steps — the Google Calendar trigger and the Trello action, which also appears to be not configured correctly.

Could you please add the steps the way you were initially trying to set them up? This will help us review your configuration in detail and guide you accurately on whether any adjustments are needed.

Looking forward to your update so we can assist you further.