Connecting with Elementor - server error

[jimena]

I'm trying to connect Elementor forms with Systeme.io, but I'm getting a server error on Elementor side. I've followed all the steps in the videos here. Please help

 

[Pabblymember11]

Hey @jimena

Can you please cross-check your Elementor account configuration with your landing page form once and then try again?

Also, please record a short video on the same.

 

[jimena]

Hi, this is the video: https://us02web.zoom.us/rec/share/a...NMzRxAnJU2hp_siitwn_KkvpfICh.N0xKuw9MJnaXDbgm

Thank you

 

[Pabblymember11]

Hey @jimena

Regarding your concern, we recommend you get in contact with the Elementor support team.

 

[nimesh.sahu]

Hello @jimena

We are also using the same integration, and it is working fine for us. I have checked the video you shared, and as I can see, you are sending a test response in Elementor's "Preview Changes," which does not trigger the form sometimes. I would recommend saving the changes and trying to get the response on the live page. I hope this will solve the problem. Ensure that the response you receive after submitting the form is "The form was sent successfully.