Connection With TWilio not possible

[Fabsnebula]

Hi, I have a Twilio account and I use Studio flow to get my call dispatches. which means that I cannot use the webhook in addition to the Studio flow to connect to the account.
Has Pabbly any other way to connect the account to Twilio ?

 

[Pabbly13]

Hey @Fabsnebula !

Kindly check the image below-

1- You need to set up the trigger event inside your Studio flow as shown in the 1st point of the image.
2- Now, you need to use the webhook URL from "Webhook by Pabbly" of Pabbly Connect workflow in the HTTPS request as POST as shown in the 2nd point of the image-

Do check on this and let us know about it.

 

[Fabsnebula]

Hi Thank you for this what I have But Pabbly doesn't seem to receive the call. It keeps on waiting. Even though I have called the number multiple times.

 

[Pabblymember11]

Hi Thank you for this what I have But Pabbly doesn't seem to receive the call. It keeps on waiting. Even though I have called the number multiple times.

Seems like you have missed passing the Request Body while configuring the webhook trigger, so you should have to pass the incoming data in the request body and then try capturing the webhook response.

If you still face any trouble in creating the Request Body you can contact the Twillio team, perhaps they will help you create the request body.

 

[Fabsnebula]

Hi, I am confused can you please show an example of what the passing data would look like when all configured

 

[Fabsnebula]

At this point, I don't understand. I have configured the https and Pabbly is still not picking up on the call or the POST !

 

[Pabblymember11]

Hey @Fabsnebula

Can you please refer to the following documentation link on configuring the webhook in your Pabbly Connects workflow?

Webhooks: an Introduction

Launching point for information about Twilio webhooks, including product-specific guides, tutorials, and getting started information.

www.twilio.com

If you still have trouble doing that, please record a short video of where you are getting stuck.

 

[lindawalter]

Hey,

I have the same question. I want to connect Pabbly with Twilio's Studio Flow, so what should I put in the request body?

Screenshot

Captured with Lightshot

prnt.sc

 

[Pabblymember11]

I have the same question. I want to connect Pabbly with Twilio's Studio Flow, so what should I put in the request body?

It's not necessary to pass the request body in order to receive data from Twilio Studio to Pabbly Connect's workflow. The field can be left empty.

 

[lindawalter]

Is this flow correct then? https://prnt.sc/EJGCh78x-Hyk

 

[Pabblymember11]

Is this flow correct then? https://prnt.sc/EJGCh78x-Hyk

Yes, it seems fine.