Replied Contact Date Changing in Webhook Data from GoHighLevel to Pabbly

[dave_tim]

Hello Team,

We are facing an issue with webhook data coming from GoHighLevel to Pabbly.

Inside GoHighLevel, the contact date is showing correctly everywhere, and we also confirmed this with GHL support. However, when the same data is received in Pabbly through the webhook, the contact date/value gets changed.

It seems the issue is happening during the webhook data transfer or processing on Pabbly’s side.

Could you please check why the date is changing after the webhook is received in Pabbly and help us resolve this issue?

Thank you

.

 

[Preeti Paryani]

Hi @dave_tim,

Could you please reach out to the GoHighLevel team and ask them to share the exact webhook payload/data that is being sent from their end?

Sometimes, the date displayed inside the GoHighLevel interface can differ from the actual raw data being sent in the webhook payload. Once we have the exact payload shared by GHL, we will be better able to analyze why the date value appears changed after being received in Pabbly.

Please share the payload details with us once you receive them from the GHL team.

 

[dave_tim]

"
{
"Kiedy planujesz sprzedaż nieruchomości?": "",
"Your Manufacturing Industry": "Plastic",
"What made you stop scrolling and book this call today? (What's the primary problem you are trying to solve)": "",
"What is your current annual business size?": "",
"Which category best describes your products?": "",
"Kiedy planujesz zakup nieruchomości?": "",
"What best describes you right now?": "",
"Number of bedrooms": "",
"Liczba Sypialni": "",
"Do you currently sell under your own brand name?": "",
"Linkedin Profile Link (Type NA if Not Applicable)": "",
"Status": "",
"Are you open to investing time and money to fix your business problem?": "",
"How long have you been in manufacturing Business?": "Less than 5",
"Linkedin Profile": "",
"Business Name": "",
"contact_id": "HIQjK2L1Yj5nEEfIqJuR",
"first_name": "Rohit",
"full_name": "Rohit",
"email": "[email protected]",
"phone": "+917014793789",
"tags": "appointment booked,free-event",
"country": "IN",
"timezone": "Asia/Calcutta",
"date_created": "2026-05-10T19:14:34.247Z",
"contact_source": "Free Event Form",
"full_address": "",
"contact_type": "lead",
"location": {
"name": "TIM",
"address": "8/1518 Madhuban Colony, Narayan Mala Road Ichalkaranji",
"city": "Ichalkaranji",
"state": "Maharashtra",
"country": "IN",
"postalCode": "416115",
"fullAddress": "8/1518 Madhuban Colony, Narayan Mala Road Ichalkaranji, Ichalkaranji Maharashtra 416115",
"id": "qT1LBxEYnnbAgUSFCG3l"
},
"workflow": {
"id": "2a33310a-b868-473b-b351-c2fce0aa62ee",
"name": "New Workflow : 1778498850425"
},
"triggerData": {},
"contact": {
"attributionSource": {
"sessionSource": "Social media",
"url": "https://scalewithsaurabh.in/bootcam...-enk3vehoiAeCfDnxTQ&utm_id=120237469125120377",
"campaign": "Bootcamp 2 | 12 Feb 2026 | Andromeda",
"utmSource": "fb",
"utmMedium": "DCT#1 Advantage+ Targeting | | 25 - 65+ – Copy",
"utmContent": "Ad Script 4",
"utmTerm": "120240995784410377",
"utmKeyword": "120240995784410377",
"utmMatchtype": null,
"referrer": "http://m.facebook.com",
"fbclid": "IwZXh0bgNhZW0BMABhZGlkAasvkJK1SLlzcnRjBmFwcF9pZAwzNTA2ODU1MzE3MjgAAR7zFswbtJjU_JDYBTNcofX7bQ7rwTW6YmLCsoyzdUAr6yoRkYDxikZqSsLYRA_aem_bF2-enk3vehoiAeCfDnxTQ",
"gclid": null,
"fbc": "fb.1.1778440236114.IwZXh0bgNhZW0BMABhZGlkAasvkJK1SLlzcnRjBmFwcF9pZAwzNTA2ODU1MzE3MjgAAR7zFswbtJjU_JDYBTNcofX7bQ7rwTW6YmLCsoyzdUAr6yoRkYDxikZqSsLYRA_aem_bF2-enk3vehoiAeCfDnxTQ",
"fbp": "fb.1.1778440236167.24044675557141217",
"userAgent": "Mozilla/5.0 (Linux; Android 11; RMX2103 Build/RKQ1.201217.002) AppleWebKit/537.36 (KHTML, like Gecko) Version/4.0 Chrome/147.0.7727.86 Mobile Safari/537.36 [FB_IAB/FB4A;FBAV/556.1.0.63.64;IABMV/1;]",
"ip": "2401:4900:8818:9907:b117:fd33:dec5:a431",
"gaClientId": null,
"gaSessionId": null,
"medium": "form",
"mediumId": "zAmeyTamAgrGjPuzTZCa",
"adName": null,
"adGroupId": null,
"adId": null,
"gbraid": null,
"wbraid": null
},
"lastAttributionSource": {
"sessionSource": "Social media",
"url": "https://scalewithsaurabh.in/bootcamp-224332?utm_source=fb&utm_medium=DCT#1+Advantage++Targeting+|+|+25+-+65++–+Copy&utm_campaign=Bootcamp+2+|+12+Feb+2026+|+Andromeda&utm_content=Ad+Script+4&utm_term=120240995784410377&fbclid=IwZXh0bgNhZW0BMABhZGlkAasvkJK1SLlzcnRjBmFwcF9pZAwzNTA2ODU1MzE3MjgAAR7zFswbtJjU_JDYBTNcofX7bQ7rwTW6YmLCsoyzdUAr6yoRkYDxikZqSsLYRA_aem_bF2-enk3vehoiAeCfDnxTQ&utm_id=120237469125120377",
"campaign": "Bootcamp 2 | 12 Feb 2026 | Andromeda",
"utmSource": "fb",
"utmMedium": "DCT#1 Advantage+ Targeting | | 25 - 65+ – Copy",
"utmContent": "Ad Script 4",
"utmTerm": "120240995784410377",
"utmKeyword": null,
"utmMatchtype": null,
"referrer": "http://m.facebook.com",
"fbclid": "IwZXh0bgNhZW0BMABhZGlkAasvkJK1SLlzcnRjBmFwcF9pZAwzNTA2ODU1MzE3MjgAAR7zFswbtJjU_JDYBTNcofX7bQ7rwTW6YmLCsoyzdUAr6yoRkYDxikZqSsLYRA_aem_bF2-enk3vehoiAeCfDnxTQ",
"gclid": null,
"fbc": "fb.1.1778440236114.IwZXh0bgNhZW0BMABhZGlkAasvkJK1SLlzcnRjBmFwcF9pZAwzNTA2ODU1MzE3MjgAAR7zFswbtJjU_JDYBTNcofX7bQ7rwTW6YmLCsoyzdUAr6yoRkYDxikZqSsLYRA_aem_bF2-enk3vehoiAeCfDnxTQ",
"fbp": "fb.1.1778440236167.24044675557141217",
"userAgent": "Mozilla/5.0 (Linux; Android 11; RMX2103 Build/RKQ1.201217.002) AppleWebKit/537.36 (KHTML, like Gecko) Version/4.0 Chrome/147.0.7727.86 Mobile Safari/537.36 [FB_IAB/FB4A;FBAV/556.1.0.63.64;IABMV/1;]",
"ip": "2401:4900:8818:9907:b117:fd33:dec5:a431",
"gaClientId": null,
"gaSessionId": null,
"medium": "form",
"mediumId": "zAmeyTamAgrGjPuzTZCa",
"adName": null,
"adGroupId": null,
"adId": null,
"gbraid": null,
"wbraid": null
}
},
"attributionSource": {},
"customData": {}
}
",

We checked the raw webhook payload from GoHighLevel and found that the timestamp is being sent in UTC format.

Example:
"date_created":"2026-05-10T19:14:34.247Z"

The "Z" indicates UTC timezone. Since the contact/account timezone is Asia/Calcutta (UTC+5:30), the corresponding local time becomes:

11 May 2026, 00:44 AM IST

This is why GoHighLevel UI shows the contact creation date as 11 May, while the raw webhook payload shows 10 May in UTC format.

Could you please confirm whether Pabbly is converting the UTC timestamp to local timezone automatically or displaying the raw UTC value directly?

 

[Preeti Paryani]

Hi @dave_tim,

Thanks for sharing the details with us.

Please note that Pabbly does not automatically convert the webhook date from UTC to IST. The timestamp received in the webhook is displayed exactly as it is sent by GoHighLevel.

Since your GoHighLevel account timezone is set to IST (Asia/Calcutta), the date displayed inside the GHL interface appears in IST format. However, while sending webhook data, GoHighLevel transmits the timestamp in UTC format by default, which is a standard practice followed by most applications during data transmission between platforms.

If you want to use the date further in your workflow in IST format instead of UTC, you can use the “DateTime Formatter by Pabbly → Format Date with Time Zone” action to convert it accordingly.

We have also attached a screenshot reference showing how you can configure the formatter step for the conversion.