Contact export is not wotking

[nazarvbava]

Grant Account Access for Support

1. I authorize the Pabbly Support Team to access my account for troubleshooting purposes.

WhatsApp Number

+971567267131

Email Address

[email protected]

When I am trying export my contacts it’s showing exported and send via email but it’s never received in my email

 

[Preeti Paryani]

Hello @nazarvbava,

Could you please check your spam folder once?

 

[nazarvbava]

I have checked, and it is not there. I even whitelisted your domain. If possible, could you please send me all the contacts with all the custom fields manually? This is very urgent as I need to submit the report to my client.

Also, I want to know how to get a report for the Broadcast
I can see the numbers for delivered, failed, and message counts, but how do I identify which contacts have failed?

 

[Preeti Paryani]

Hello @nazarvbava,

Could you please confirm if you have checked the inbox of this email [email protected]?

Also, currently, this feature is not available; you may add it to the roadmap.

Also, I want to know how to get a report for the Broadcast
I can see the numbers for delivered, failed, and message counts, but how do I identify which contacts have failed?

 

[nazarvbava]

Yes i have checked its not there

 

[nazarvbava]

I have one more account for my team, and we are receiving emails there because it is a Gmail account. However, I am unable to receive emails in Outlook. Kindly share the contact details manually, as this is very urgent.

Otherwise, what are the options to cancel my subscription using the 30-day money back option