Create Contact step in Systeme.io not working

[Jean]

Your Task History ID

IjU3NjUwNTZjMDYzNDA0MzY1MjY5NTUzNDUxMzM1MTY0NTQzNzBmMzEi_pc

I have a workflow step to take contact information from Clickfunnels and connect to Systeme.io. I have tried both "1) Email: xxx" and "1. Contact Profile Email: xxx", and their corresponding equivalents in the First Name / Last name fields. Neither one is working properly to create the contact in Systeme.io. Also, there are way too many tasks being consumed for such a short workflow. Also, the workflow overall keeps failing

 

[ArshilAhmad]

Hi @Jean,

You tried to use an email address that already existed in your Systeme.io account. We used a different email address to add the contact and successfully completed the process. We have also mapped the Contact ID in the 'Add Tag to Contact' action step.

Please create a new contact in your ClickFunnels account and check if it is automatically added to your Systeme.io account. Kindly avoid making any changes to your workflow while testing.