Created workflow 'Facebook Lead' to 'Google Sheets', suddenly stopped?

[MDG International]

Hi there
I created workflow 'Facebook Lead' to 'Google Sheets'
It worked well but suddenly stopped
Why?

 

[PabblyMember4]

Hey @MDG International

The workflow got stopped because of some trigger issue from the Facebook side. You might have got an email from Pabbly side that your workflow gets stopped as well.

To resolve this issue you need to click on the Connected button again click on add new connection create a new connection and use the new connection for all the workflows which is using the Facebook triggers.

Thanks
Kunal

 

[MDG International]

Yes I did.
I created a new workflow, and tested
when I click 'Save & send test request', everything seems normal and work well
But when real leads comes in into Facebook Lead, it doesn't work
I can't see the new lead in my Google sheets

 

[PabblyMember4]

Hey @MDG International

Please let me know did you create a new connection. If no, then kindly make a new connection and then try the scenario again.

Also you can share the link where you are submitting the Facebook forms for our testing and also share the workflow name to check the scenario.