Creating a Google Drive folder if none exists but continuing the workflow after applying the filter step

[Helen Dang]

I used Search folder on Google Drive and Router then.
If find the folder, I will create a sub folder on Specific folder.
If don't find the folder, I will create a folder and create a sub-folder on this folder have just created.
However, if don't find folder, workflow stop here. I would like to continue the next step.

Please advise.
Thanks.

 

[Arshita]

Hey @Helen Dang

We have identified that an incorrect "Filter label" has been mapped in the "Router>Singapore>Router>Filter" step of your workflow. We recommend that you re-map the label from the Iterator step to rectify this error.

We have made changes in the "Router>Singapore>Router>Filter" step and request you to apply the same changes in all other routes in your workflow, including those for US, Malaysia, and Hongkong, to ensure that the workflow is working fine.

Screenshot for your reference:

Please let me know if you are still facing the same issue.

 

[Helen Dang]

Hi,
Thank you for your support.
I have edit them. In case of the driver folder can't find, the next step don't excute.
I hope that they can be create a new folder if they can't find the exist folder. You can see history task via ID.

IjU3NjAwNTZkMDYzNTA0MzQ1MjZlNTUzMDUxMzc1MTY3NTQzNiI_3D_pc​

Thank you so much.

 

[Arshita]

Hey @Helen Dang

We have made some changes to your workflow. As a result, we kindly request that you attempt to recapture the response and try again.

Please let me know if you are still facing the same issue.

 

[Helen Dang]

Hi Arshita,
I just have run my workflow you changed. However, I'm still facing this issue. The Google Drive folder doesn't find and the next step on this rounter doesn't run. Please see my history below.

History ID: IjU3NjAwNTZjMDYzNjA0MzA1MjZjNTUzNTUxMzU1MTY2NTQzOCI_3D_pc​

Please advised

 

[Arshita]

Please allow me some time to look into your issue and consult with our team regarding it. I will revert back to you shortly with a resolution or an update on the same.

 

[Arshita]

Hey @Helen Dang

We have made further modifications to your workflow and it appears to be functioning correctly now. Therefore, we kindly request that you establish a new connection and attempt to recapture the response, then try the workflow again.

If you continue to encounter the same problem, please create a short video that showsthe issue you're experiencing. This will enable us to investigate further and assist you better.

 

[Helen Dang]

Hi,
I'm still facing this issue.

I have 2 actions (action 3 and action 4) after search folder on Drive.

I really want these 2 actions to perform after searching the folder on google drive, Regardless if it finds any folder. However, this doesn't seem to be possible. The process stopped completely after not finding any folders.

Please advise.

 

[Arshita]

I kindly ask for your patience as I need some time to review and address your concern with our team. I will make sure to get back to you as soon as possible with an update on the matter. Thank you for your understanding.

 

[Arshita]

Hey @Helen Dang

Upon reviewing your workflow thoroughly, we noticed that the filter conditions in each of the routes are different. We have reset all the filter conditions again and it appears to be working properly now.

We kindly request you to verify the filter condition in the below screenshot and confirm if it has been set correctly.

Also, based on my understanding, the folder you are trying to access is not mapped in Google Drive, specifically in the "Create a file in specific folder" step of the HongKonf > If find a folder process. To resolve this issue, please make sure that you have properly mapped the folder.

 

[Helen Dang]

Thank you for your kindly support. This issue is resolved.