Creating a task in Nifty adds task to the wrong project.

[themisfit]

Your Task History ID

IjU3NjUwNTZjMDYzNjA0MzQ1MjZlNTUzMTUxMzA1MTY1NTQzNDBmMzAi_pc

I have a workflow that asks to create a task in Nifty.pm. The flow works and it does create a task, however the task is always put into the project even though the project ID is selected and mapped.

 

[ArshilAhmad]

Hi @themisfit,

It seems that you have removed the 'Nifty PM: Create Task' action step from your workflow. Please add the step back to your workflow and make a test submission. If the issue persists, please let us know the Task History of your test submission without making any changes to the workflow.

 

[themisfit]

I have recreated the workflow. When I do through the flow the first time it works. When I try to run it a second time, the task is created, but it's created in the first workflow. Every time the flow runs it puts the new task in the project created by the original flow.

The flow ID is: IjU3NjUwNTZjMDYzNjA0MzQ1MjY4NTUzNTUxMzE1MTY2NTQzNDBmMzIi_pc

 

[ArshilAhmad]

Thank you for sharing the Task History ID. Please allow us some time to look into this issue. We will get back to you with an update soon. In the meantime, please avoid making any changes to your workflow.

 

[Preeti Paryani]

Hello @themisfit

Can you add a few more tests and let us know if the issue persists?

 

[themisfit]

I have done more tests and it still puts it in the wrong project.

When I Re-capture the web hook it works properly when I manually move through the process. When it runs automatically, it puts the new task inside the Nifty Project that was created while recapturing the web hook.

The workflow ID is: IjU3NjUwNTZjMDYzNDA0MzU1MjZlNTUzNDUxMzQ1MTY2NTQzNTBmMzEi_pc

And here's a video showing what happens. https://v.misfitdigital.pro/conversations/d58a5470-ce1a-5560-92f2-6f319fad2149

 

[ArshilAhmad]

We have added a delay of 1 minute before the 'Create Task' action step. Could you please make a new submission and check whether the tasks are being created in the correct project now?

 

[themisfit]

No change, still creates it in the original project.

 

[Luv]

Hey @themisfit

Please try increasing the delay to 4-5 minutes and let us know if it works for you.

As we can check, there are no errors in your workflow regarding the mapping or task execution.

 

[themisfit]

I changed to 4 minutes and no change.

 

[ArshilAhmad]

Please allow us some time. We will get back to you shortly.

 

[themisfit]

ok

 

[Preeti Paryani]

Hello @themisfit

We have checked your workflow and noticed that the issue was due to the static group task selected in the Create Task action.

To make sure that the Group Task ID and Project ID are related to each other, we have added an action step to your workflow. Please refer to the following video for a detailed explanation - https://www.loom.com/share/f1bd182d8569492ba4b1089ffdefadc3?sid=3ac7b364-20f9-4877-ad85-b6eaf66569c4

Please do some tests and let us know if the issue is resolved.