Customer Name not changing Dynamically

[kiids kingdom]

Hi,
I'm trying to connect Shopify with Zoho books and I followed all the steps from Youtube, I am facing one issue. The Customer name remains same for all orders. I have gave the contact ID correctly. Kindly support

 

[ArshilAhmad]

Hi @kiids kingdom,

Could you please elaborate a bit more on your exact use case? Also, kindly share the Workflow URL where you're facing this issue.

 

[kiids kingdom]

Pabbly

connect.pabbly.com

I am trying to connect Shopify with Zoho books. I followed the instructions (

) But for every new order by new customer, the customer name isnt changing. Its showing the same name for all new orders in zoho book. Kindly support
@ArshilAhmad

 

[ArshilAhmad]

In the Customer field, you need to enable mapping and map the 'Contact ID' from above. We've made the necessary changes on your behalf for now.