data coming through as a long string

[andrear]

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Response comes through from emailOctopus as a long string (with all fields) when creating a new client. See below. Was in fields before. So cannot select individual data to send. Please let me know how to deal with this. Thanks

[{"id":"b2c67abe-c565-41cf-8f69-a7963c8e89a5","type":"contact.created","list_id":"8b602f7a-fc31-11ef-91d1-3f9b575f27d1","contact_id":"acba5342-10dc-11f1-a1e8-1b4d501b40b6","occurred_at":"2026-02-23T17:25:40+00:00","contact_fields":{"Date":"2026-02-23","Address":null,"LastName":"rosen","FirstName":"andrea"},"contact_status":"SUBSCRIBED","contact_email_address":"[email protected]"}]

 

[Preeti Paryani]

Hi @andrear,

Upon reviewing your setup, it appears that the response has been captured in Advanced Format, which is why the output is appearing in a single line (raw JSON format).

To receive the response in a structured key-value format, please follow the steps below:

1. Open your workflow.
2. Go to the Trigger step.
3. Change the response format from Advanced to Simple.
4. Click on Re-capture Webhook Response.
5. Perform the trigger event again from your trigger application.

Once done, the response should be captured in a proper key-value structure.

Please try this and let us know how it goes.