• Instructions to Ask a Question

    For any assistance, please click the "Ask a Question" button and select the Pabbly product for which you require support.

    We offer seven comprehensive applications designed to help you efficiently manage and grow your business:

    Our support team endeavors to respond within 24 business hours (Monday to Friday, 10:00 AM to 6:00 PM IST). We appreciate your understanding and patience.

  • Due to Holi celebrations, our team will have limited availability. While we’ll continue to monitor threads, responses may be slightly delayed.

Data not pulling

abhipdm

Member
Hi,
From Pabbly I didn't get the data from 29-12-2021 3.00 Pm onwards
How I can know why it happened.
In my face book account the leads is coming but it is not automatically fetching through pabbly. How can resolve the issue.
 
P

Pabblymember11

Guest
Hey @abhipdm

Could you please share the name of the workflow in which you are having trouble? Also meanwhile try re-connecting your Facebook Trigger event with your Facebook account again.

Regards

2021-12-30_15h38_39.png
 

abhipdm

Member
Thank you for your reply.
Please note the workflow name is highcourtcrash27

I have already done the same procedure but, again I am getting failure.
 
Last edited:
P

Pabblymember11

Guest
Hey @abhipdm

Please reconnect your Fb account by entering your accounts credentials. Also do check that you have granted permission to all your lead pages.

2021-12-30_16h21_21.png
 
P

Pabblymember11

Guest
And also as we can see your Lead ad form is not coming in the trigger event, kindly check for permission on your Facebook account and you have renamed it or may have changed it.

2021-12-30_16h26_39.png
 
Top