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Date/Time format issue


When I capture a requested appointment date and time from an email, and then try to format it so GoHighLevel can use the data I get the wrong time. this is the format I get from the email: May 13, 2024, 6:00:00 p.m. The choices for date and time input do not correspond with what I have to use. Is there a way to change am/pm time to military time? I would like to input the date/time into the formatter with MMM DD YYYY hh:mm:ss A but that isn't an option in the formatter. Does anyone have any ideas on how I could get this achieved?


Well-known member
Staff member
Hey @Tippers

Indeed, you can toggle the Map button and add the 'To' and 'From' formats in the Date Time Formatter to process the date according to your requirements.

E.g. -



Thanks @Supreme
Now it does not return an invalid output. However, it is returning the current date and time.

Here is my result from the email parser, and the formats I tried to use.
Where did I go wrong?