• Instructions to Ask a Question

    For any assistance, please click the "Ask a Question" button and select the Pabbly product for which you require support.

    We offer seven comprehensive applications designed to help you efficiently manage and grow your business:

    Our support team endeavors to respond within 24 business hours (Monday to Friday, 10:00 AM to 6:00 PM IST). We appreciate your understanding and patience.

    🚀 Exclusive Lifetime Offers 🚀

    We invite you to take advantage of our special one-time payment plans, providing lifetime access to select applications:

    • 🔥 Pabbly Connect — Lifetime Access for $249View Offer
    • 🔥 Pabbly Subscription Billing — Lifetime Access for $249View Offer
    • 🔥 Pabbly Chatflow — Lifetime Access for $249View Offer

    Make a one-time investment and enjoy the advantages of robust business management tools for years to come.

Delay Step Doesn't Seem To Be Working

nicheweb

Member
Hello,

We have a workflow that was executed on May 17th and it went through the first batch of steps and then it hit a 12 day delay step so the next steps should have executed on May 29th, but we are now at May 31st and the next steps have still not executed. Could you please help me understand this? I put the task history below.

Thanks!
 

ArshilAhmad

Moderator
Staff member
Hi @nicheweb,

Based on your Task History, we can see that the execution of this workflow was Stopped. Did you happen to stop the execution of this workflow manually?
1717176638517.png
 

nicheweb

Member
Hi @nicheweb,

Based on your Task History, we can see that the execution of this workflow was Stopped. Did you happen to stop the execution of this workflow manually?View attachment 42823

No I did not as we were waiting to check on how everything was going after the 12 day delay. I just checked the other task history for something we submitted on the same workflow and that one is fine and isn't stopped so maybe it was stopped on accident.

Is there a log or anything that shows when it was stopped?

Thanks
 
Top