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Disabled FB leads workflow

Lars

Member
I just received the below for my two FB leads workflows and I don't know how to resolve this without having to remap everything. Is there a better way? I'm posting here because lately the support people at Pabbly have been pretty sluggish in their responses.

Thanks,
Lars.

--

This email is to notify you that for the workflow "CO FB-leads", the trigger step was not executed due to the following error -
Trigger Name: Facebook Lead Ads > New Lead
Trigger Error:
{"error":{"message":"Error validating access token: The session has been invalidated because the user changed their password or Facebook has changed the session for security reasons.","type":"OAuthException","code":190,"error_subcode":460,"fbtrace_id":"Ab13jmgo1mLOrzPEXj2gW8P"}}

Please note that we have temporarily paused the workflow "CO FB-leads" until the error is fixed. The possible reasons for the error might be associated with the expiry of the trigger app authentication token or missing permissions.
In order to resolve the error, we request you to re-authorize your trigger app in the workflow and then enable your workflow.
 

Supreme

Well-known member
Staff member
Hey @Lars

It looks like this message is related to an issue with a Facebook access token. This error can occur when the user has changed their password or if Facebook has changed the session for security reasons, resulting in the current access token becoming invalid.

So, kindly make a new connection and then try again.

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