Do you have support for rdcom intouch?

Status: Closed Β· Asked by Guillaume Groen on Β· 0 views

Guillaume Groen β€” Question Β·
I purchased a license for RDcom's InTouch and wanted to connect it through pabbly. But i could not find a connector. 

Maybe the platform is new but how can we make it work? 


Thank you,
Pabbly Support β€” Reply Β·

Hello,

We currently do not have a direct integration with the RDcom application you are referring to. Could you please elaborate a bit more on your exact use case? Do you want to set up RDcom as the trigger step or the action step?

Thanks & Regards,
Arshil Ahmad
🌐 Pabbly.com
Guillaume Groen β€” Reply Β·

Hi Arshill, Intouch is RDComs email marketing platform. They provide newsletters, RCS, and SMS.

I currently have a workflow in Useinbox that sends form data via a webhook to Pabbly and then back into Useinbox. We are changing platforms to an EU company (Intouch) and want the same functionality. They have webhook functionality, but Pabbly doesn't have a connector available yet.

I have a workflow ID but do not want to paste it in the chat here.

Thanks & Regards,

Guillaume

Pabbly Support β€” Reply Β·

Hello Guillaume,

We understand that you are switching your email marketing platform from Useinbox to Intouch. Could you please let us know what action you are currently performing in Pabbly Connect and what action you want to perform with Intouch in Pabbly Connect so we can provide information accordingly?

Thanks & Regards,

Adeel Akhtar
🌐 Pabbly.com

Guillaume Groen β€” Reply Β·

Hi,

I want to add the contact to the contact list, at least. And the custom api request.

Task history ID is: IjU3NjYwNTZjMDYzZjA0MzU1MjY4NTUzNzUxMzY1MTZiNTQzNzBmMzUi_pc

Thank you.

Pabbly Support β€” Reply Β·

Hello Guillaume,

Alright, you are adding subscribers to the Useinbox application through the Pabbly Connect workflow. At the moment, we do not have an integration with the Intouch application.

Since we get a lot of integration requests on a daily basis, we have added an integration request board to organize customers' requests and feedback.

You can add your integration request on the board, and others can also upvote it so that we can add new integrations on a priority basis based on the feedback.

I would request you to please fill add your request to the board itself.

Please send us the request here for the new integration - https://pabbly.hellonext.co/b/Integration-Request

Our team will review the request and possibly add the integration soon if possible.

Thanks & Regards,

Adeel Akhtar
🌐 Pabbly.com

Guillaume Groen β€” Reply Β·

I have created a request. But this application is not widely used, so this will take a while. It is a new application on AppSumo. So I have to fix something myself, if I can at all.

Pabbly Support β€” Reply Β·

Hello,

Thank you for the confirmation. We have made some changes to the API (Pabbly) action step to resolve the error you were encountering with the Create Subscriber endpoint, and it appears to have fixed the issue.
https://docs.rdcom.com/docs/platform/lists/subscribers/lists-subscriber-create
image.png
image.pngP.S. To test the endpoint, we had to add a test subscriber with the email address [email hidden] to your account. You can delete this subscriber.

Thanks & Regards,
Arshil Ahmad
🌐 Pabbly.com
Guillaume Groen β€” Reply Β·

Ah, thank you! I was wondering why I suddenly had an unfamiliar subscriber in my account.

If you could also create a connector in the future, that would be very helpful for the rest of the integration.

Pabbly Support β€” Reply Β·

Sure. Since you have already submitted the request on our dedicated platform, our product team will review it. If feasible, they will directly integrate the application.

We’re glad we were able to help!

If you have a moment, we’d really appreciate it if you could leave a review here and mention the name of the associate who assisted you with this concern. Your feedback helps us improve our support and recognize our team members for their efforts.
https://www.trustpilot.com/evaluate/www.pabbly.com

Thanks & Regards,
Arshil Ahmad
🌐 Pabbly.com

Back to all forum threads Β· Log in to reply