• Instructions to Ask a Question

    For any assistance, please click the "Ask a Question" button and select the Pabbly product for which you require support.

    We offer seven comprehensive applications designed to help you efficiently manage and grow your business:

    Our support team endeavors to respond within 24 business hours (Monday to Friday, 10:00 AM to 6:00 PM IST). We appreciate your understanding and patience.

    🚀 Exclusive Lifetime Offers 🚀

    We invite you to take advantage of our special one-time payment plans, providing lifetime access to select applications:

    • 🔥 Pabbly Connect — Lifetime Access for $249View Offer
    • 🔥 Pabbly Subscription Billing — Lifetime Access for $249View Offer
    • 🔥 Pabbly Chatflow — Lifetime Access for $249View Offer

    Make a one-time investment and enjoy the advantages of robust business management tools for years to come.

Duplicated tasks

propergol

Member
Hello!
What can I do to remove duplicate tasks? I am trying to update contacts in Mautic when in ThriveCart an abandoned cart occurs.

In Mautic the same contact appears twice with the same email.

Thank you.
 
P

Pabblymember11

Guest
Hey @propergol

We looked into your issue and we found that the trigger where the webhook(inbuilt) was subscribed in the Thrivecart account was subscribed twice for the same event. So that's why it is sending the same events and the details twice.

Please contact to Thrivecart support team and ask them to unsubscribe the dual events on this particular Webhook URL due to which you are getting dual entries every time.

2021-11-22_18h41_12.png
 
Top