Error connecting to Gurucan

[BeActiveIsEasy]

Hello everyone,

I am trying to create a workflow where a client makes a purchase on ThriveCart and they will receive an email to be enrolled in a Gurucan course.

I was able to successfully set up the ThriveCart side to receive information when a purchase is made.

Unfortunately, I keep getting an error message on the Gurucan side, saying "NOT_FOUND". Here is the screenshot of what I have:

 

[Pabblymember11]

Hey @BeActiveIsEasy

It seems like the User which you are trying to enroll might not be available in your Gurucan. Regarding your concern, the user must be present in your Gurucan account.

So, to achieve such a condition you need to use the Router action step whcih will allow you to create 2 condition when use is available it will directly enroll it and if the user is not available then it will create it and then enroll the user accordingly.

You can refer to the following thread for similar logic.

(Kindly avoid the Update Contact action which is not available on Gurcans' Integration)

How can I configure the Zenler course enrollment efficiently in Pabbly Connect?

The guide explains how you can Integrate Zenler with Pabbly Connect for automated enrollments to the courses. Before you read the guide further: Remember, the courses can be assigned only to users with "Student" role in it. When you want to build a Pabbly Connect Workflow for Zenler course...

forum.pabbly.com

Please try this at your end and let us know if that helps you out.

 

[BeActiveIsEasy]

Thank you for your prompt response. I am setting up the Router action for New Users. The "Does not exist" option always returns an error. What should I do next?

 

[Pabblymember11]

Hey @BeActiveIsEasy

I am setting up the Router action for New Users. The "Does not exist" option always returns an error. What should I do next?

While doing the initial setup in your workflow the Filter condition will through false response once because while setting up the email address does exist and in real-time when the email address doesn't exist means the user is not available on your Gurucan then that particular route will get activated which will create a student then enroll it accordingly.

Though we have set up your workflow from where you have left. So kindly give it a try and let us know if that works for you.

 

[BeActiveIsEasy]

I got it. Thank you very much for your help, Supreme.