Error in Subscription Cancellation Automation – Needs Immediate Fix

I’m facing an issue — I created an automation for subscription cancellations, but one of the steps is giving an error, and because of that the automation is not running. Could you please fix this for me urgently?

 

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Preeti Paryani

Well-known member
Staff member
Hello @Til Luchau,

Upon checking the workflow, the action “Search Bundle Enrollment via Email” is failing because it hasn’t been configured correctly. In the bundle dropdown, please map the Bundle ID or select a bundle directly from the list. It looks like a bundle name has been mapped instead of the ID.

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