LeadConnector v2 – 422 Error (‘email must be an email’) even when Email field is blank

[rizacantel]

Your Workflow URL

https://connect.pabbly.com/workflow/share/CkJVZwBXB2RRG1A6UjcCJQkdCw8DWgNgUksCEFVaXCRSHAdCA0IMZgpGUnADWFMyXhdUPlUJUGxfSwEFCV9WJQMZCDRRUgd9VxpVLlQdDD8KVFV9AGE#

Your Task History ID

IjU3NjUwNTY1MDYzMTA0M2M1MjZmNTUzMzUxMzQ1MTYwNTQzMDBmMzki_pc

Consent to Access & Modify

I authorize Pabbly Support to log in to my account and make changes to the specified workflow for troubleshooting.

Hi Pabbly Team,

I’m experiencing an issue with LeadConnector v2 → GoHighLevel integration. Even when the Email field is completely blank, I’m getting the following error in Task History:
Message: email must be an email
Error: Unprocessable Entity
StatusCode: 422
TraceId: dae18269-933b-4f7b-9a25-194be573f9b0


Workflow Details:

• Trigger: Email Parser / Gmail (receiving Teledirect registration emails)
• LeadConnector v2 Action: Create/Update Contact in GoHighLevel
• Email field: intentionally left blank
• Phone field: correctly mapped
• Other fields mapped: Name, Seminar Title, Meeting Info

Issue:
Even though the Email field is blank, LeadConnector is apparently sending something to GHL, and GHL rejects it because it’s not a valid email format. I’ve confirmed:

• No mapping is selected in the Email field
• No default values are set
• Text formatter / modify text option is unavailable in LeadConnector v2

I suspect this might be a LeadConnector internal handling of blank / null email fields.
Request:
Could you advise how to properly submit contacts with Phone only and no Email, without triggering this 422 error?

Thank you for your help!

 

[ArshilAhmad]

Hi @rizacantel,

Please try using LeadConnector: Create or Update a Contact action step instead.

Thanks & Regards,
Arshil Ahmad
Customer Support Associate
Pabbly.com
Rate your support