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Extract Phone Number Ignore

I am extracting a phone number from the body of a message using Text Formatter (Extract Phone Number). If a phone number is not found it returns a "Internal server error". This triggers an alert email and stops the workflow from continuing.

I want the workflow to: If a phone number is found, add to the API form. If a phone number is not found, ignore with a blank and continue.

How can I make this happen? I would think if a phone number is not found, it would return with a blank.

Fagun Shah

Well-known member
@Supreme I agree with @apremierdj on this one.

Currently this happens


Instead if error give us blank output like pabbly does for other formatting actions.


Staff member
I had a discussion with the technical team, and they have informed me that they are working on a solution for this. In the meantime, I suggest that you enable the 'Ignore Error' function, which will allow your workflow to continue even if there is an error in this step.
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However this does not allow me to pass the proper data. Either pass the phone number, if this phone number is not found, pass a blank.

Currently, it passes "Internal server error" to my API contact form.

When the form is received, "Internal server error" shows in my "Phone Number" field.


Staff member
I have noted your concern, and our team will address it. I will update you as soon as we have any updates.