• Instructions to Ask a Question

    For any assistance, please click the "Ask a Question" button and select the Pabbly product for which you require support.

    We offer seven comprehensive applications designed to help you efficiently manage and grow your business:

    Our support team endeavors to respond within 24 business hours (Monday to Friday, 10:00 AM to 6:00 PM IST). We appreciate your understanding and patience.

    🚀 Exclusive Lifetime Offers 🚀

    We invite you to take advantage of our special one-time payment plans, providing lifetime access to select applications:

    • 🔥 Pabbly Connect — Lifetime Access for $249View Offer
    • 🔥 Pabbly Subscription Billing — Lifetime Access for $249View Offer
    • 🔥 Pabbly Chatflow — Lifetime Access for $249View Offer

    Make a one-time investment and enjoy the advantages of robust business management tools for years to come.

Facebook Ad Insights getting an error

Hi, I duplicated my ad insights automation flow. In the new flow, I inputted a different campaign ID and a different Access Token.
This is the error I got..
1655873548901.png


What is wrong?
Thanks
 
did you ever figure this out?
Yes, it just means FB's app API token has expired. You need to get a new token and replace the original one in your pabbly

Edit: I remember this issue now. When I copied the campaign ID it had an extra "space/enter" at the end of the ID which you can see if you paste it into any text file. All I did was copy the ID properly and paste it.

There is a chance that various type of errors will cause this OAuthException. Try doing 2 of my solutions, or reconnecting like the next guy suggests.
 
Last edited:
P

Pabblymember11

Guest
Hey @lfassbender

It appears that you haven't linked the Facebook account that controls the relevant ad Insight.

Please reconnect the Facebook account from which you are the admin to the Facebook account where all insights exist.
 
Top