Facebook Ad Insights no longer accurate

[benjaminshuu]

Hi, For the past week FB ad insights across all my accounts has been very off. It started on 26th June, and since then all Landing Page views only showed a very low number. and sometimes View Content and Checkout count is missing a few numbers.

For example, this is yesterday's stats in ad manager

And this is what Facebook Ad Insights showed with the same campaign.

I believe the differences will be bigger with a higher number.

The CPC, CPM, CTR all of those are normal.

I have contacted FB support and they said to check with Pabbly.

Do you guys know what's going on?

 

[benjaminshuu]

Here's another account's numbers.

This is after i've automated the numbers into a google sheet. As you can see, even Leads is missing a few numbers.

 

[Supreme]

Hey @benjaminshuu

Can you please record a short video and tell us the reasons for the numbers getting shortened? Also, please share the workflow URL so that we can check it.

 

[benjaminshuu]

Hey @benjaminshuu

Can you please record a short video and tell us the reasons for the numbers getting shortened? Also, please share the workflow URL so that we can check it.

For Pabbly

Vidyard video

share.vidyard.com

Heres URL

Pabbly - Online Marketing & Sales Software

Automate your sales and marketing with Pabbly. Unite email marketing, lead capture, WordPress themes, subscription all at one place.

connect.pabbly.com

 

[Supreme]

Hey @benjaminshuu

As per your video, it seems it got stuck on the thread's screen. Could you please share the video again?

For Pabbly

Vidyard video

share.vidyard.com

 

[benjaminshuu]

Hey @benjaminshuu

As per your video, it seems it got stuck on the thread's screen. Could you please share the video again?

For Pabbly

Vidyard video

share.vidyard.com

For Pabbly v2

Vidyard video

share.vidyard.com

Sorry about that. I've rerecorded it.

 

[Supreme]

Thanks for the video, we are checking on it. Shall notify you with an update soon.