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Facebook Conversions

Hrishabh.pabbly

Member
Staff member
Hi @Mehdi rezouali,

All actions of the Facebook Conversions (New) integration are live.

Could you please elaborate on which specific action you are referring to and share a bit about your use case? If possible, kindly provide the API documentation as well so we can assist you better.

Looking forward to your response.
 
Hi @Mehdi rezouali,

All actions of the Facebook Conversions (New) integration are live.

Could you please elaborate on which specific action you are referring to and share a bit about your use case? If possible, kindly provide the API documentation as well so we can assist you better.

Looking forward to your response.
Hi Hrishabh,
Thanks for your response 🙏

The specific action I’m referring to is “Send Lead Event” under the Facebook Conversions (New) integration.

My use case:
I’m connecting Octomatic (my order management system) with Meta CRM through Pabbly Connect.
Whenever an order is confirmed inside Octomatic, I want to send that event as a “Lead” to Facebook Conversions API, using Pabbly as the middle layer.

If you need the API documentation for reference, here’s the Meta Conversions API doc:
👉 https://developers.facebook.com/docs/marketing-api/conversions-api

Best regards,
Mehdi Rezouali
 

Hrishabh.pabbly

Member
Staff member
Hello @Mehdi rezouali ,

Thank you for sharing the details and your use case.

We would like to confirm that the “Send Lead Event” action is already available under the Facebook Conversions (New) integration in Pabbly Connect.

1761049360524.png


You can directly use this action to send your confirmed orders to Facebook Conversions API as Leads.
 
Hello @Mehdi rezouali ,

Thank you for sharing the details and your use case.

We would like to confirm that the “Send Lead Event” action is already available under the Facebook Conversions (New) integration in Pabbly Connect.

View attachment 61478

You can directly use this action to send your confirmed orders to Facebook Conversions API as Leads.
“Thank you for confirming. However, in my account, I still don’t see the version that includes the Access Token field.
Could you please enable the Facebook Conversions (New) integration in my workspace? The current one is missing the Access Token input.”
 

Attachments

  • Capture d’écran 2025-10-21 143803.png
    Capture d’écran 2025-10-21 143803.png
    57.3 KB · Views: 5
Hello @Mehdi rezouali ,

Thank you for sharing the details and your use case.

We would like to confirm that the “Send Lead Event” action is already available under the Facebook Conversions (New) integration in Pabbly Connect.

View attachment 61478

You can directly use this action to send your confirmed orders to Facebook Conversions API as Leads.
Hi team,
The problem is not the action type. In my workspace the “Facebook Conversions” action does NOT show the **Access Token** field, so I cannot send server-side events.

Please enable **Facebook Conversions (New)** for my account (the version that includes the **Access Token** input along with Pixel ID). Currently I only see the old version.

Thanks!
 

Attachments

  • Capture d’écran 2025-10-21 143803.png
    Capture d’écran 2025-10-21 143803.png
    57.3 KB · Views: 5

Preeti Paryani

Well-known member
Staff member
Hello @Mehdi rezouali,

Thank you for sharing the screenshot. Please note that the access token is typically requested during the connection process.

However, for Facebook Conversions, the connection is OAuth-based, so you do not need to manually provide an access token. You can simply enter the Pixel ID and other required details, and the connection should work correctly.

Please let us know if you need any further assistance.
 
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