Facebook date format changing on the same leadform

[Map]

Your Workflow URL

https://connect.pabbly.com/workflow/mapping/IjU3NjYwNTY0MDYzMTA0Mzc1MjZjNTUzNTUxMzYi_pc

Your Task History ID

IjU3NjUwNTZhMDYzMzA0M2Q1MjZjNTUzNTUxMzY1MTZhNTQzODBmMzci_pc

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I authorize Pabbly Support to log in to my account and make changes to the specified workflow for troubleshooting.

Hi,

I am wondering why Facebook sends us leads with different date format for the same FORM ID. Is there something that we can do on our side ?

 

[Preeti Paryani]

Hello @Map,

Could you please share the specific task history IDs where you noticed the date being received in a different format from Meta’s end? Additionally, kindly confirm the exact field in which this date is being captured. If possible, sharing a screenshot would also help us understand the issue better.

 

[Map]

Sure,

Here is a correct task ID : IjU3NjUwNTZhMDYzMDA0Mzc1MjZmNTUzNzUxMzM1MTYzNTQzMTBmMzMi_pc

Exact field :

Res4 Dob

Correct DATE FORMAT received :

01/27/1957

MM-DD-YYYY

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INCORRECT TASK ID : IjU3NjUwNTZhMDYzMzA0M2Q1MjZjNTUzNTUxMzY1MTZhNTQzODBmMzci_pc

Res4 Dob

1936-07-08

YYYY-MM-DD I guess.

Both data is received from the same form ID : 2266315310557006

 

[Preeti Paryani]

Hello @Map,

Thank you for sharing the task history details.

Upon checking, the Res4 DOB field appears to be a free-text field on your form. This means the user filling the form can enter the date in any format, which is why you are receiving different formats such as MM/DD/YYYY in one instance and YYYY-MM-DD in another.

To maintain consistency, please update your form by adding a placeholder or help text showing the exact date format users should follow. This will guide respondents and help ensure the same format is submitted every time.