Facebook lead ads date error

[hartamas]

All my workflows involve Facebook lead ads suddenly got this error. Please assist.

 

[Preeti Paryani]

Hello @hartamas,

The issue occurred because the date and response were not captured from the trigger—this appears to be due to an expired connection.

Kindly reconnect the trigger and let us know if it helps resolve the issue.

 

[hartamas]

Hello @hartamas,

The issue occurred because the date and response were not captured from the trigger—this appears to be due to an expired connection.

Kindly reconnect the trigger and let us know if it helps resolve the issue.

Why it will expires? Meaning to say I need to check all these connections of all my 100 workflows regularly to avoid this hiccup?

 

[Preeti Paryani]

Hello @hartamas,

Typically, the connection with Facebook remains active for around 3 months. However, if the account password has been changed or the account has been recovered, the existing connection may become invalid.

In such cases, you'll need to update the connection or create a new one to restore functionality.