• Instructions to Ask a Question

    For any assistance, please click the "Ask a Question" button and select the Pabbly product for which you require support.

    We offer seven comprehensive applications designed to help you efficiently manage and grow your business:

    Our support team endeavors to respond within 24 business hours (Monday to Friday, 10:00 AM to 6:00 PM IST). We appreciate your understanding and patience.

    🚀 Exclusive Lifetime Offers 🚀

    We invite you to take advantage of our special one-time payment plans, providing lifetime access to select applications:

    • 🔥 Pabbly Connect — Lifetime Access for $249View Offer
    • 🔥 Pabbly Subscription Billing — Lifetime Access for $249View Offer

    Make a one-time investment and enjoy the advantages of robust business management tools for years to come.

Facebook lead gen form not working

Status
Not open for further replies.

Juneeth

Member
Hello all,

Facebook lead gen form was working fine on 19th Feb i.e yesterday it suddenly stopped working. Not able to figure out what is the issue with it. Is some changes happened with the internal working.

How to fix it please help
 

ArshilAhmad

Moderator
Staff member
Previously, you were using 'New Leads' as your trigger step, but now you seem to be using 'New Lead Instant (Beta)' as your trigger step. Please set up a new workflow from scratch instead of cloning. Then, set up the 'Facebook Lead Ads: New Lead Instant (Beta)' trigger step in the new workflow by following the steps in the video shared below and capture a test lead.

Make sure to establish a new connection with your Facebook account while setting up the trigger step.
1740329479494.png
 

Juneeth

Member
Hello
I added the new connection and followed the steps mentioned by you of creating fresh workflow and again connecting the account but it still did not work. Is there some connection or setting issue thats missed on facebook side
Here is the workflow
 
Status
Not open for further replies.
Top