Facebook Leads Ads Issue Updates - Re-Execute doesn't work

[MaxMustermmann]

Your Task History ID

Task-ID IjU3NjUwNTZkMDYzNDA0Mzc1MjZjNTUzNDUxMzE1MTY0NTQzOTBmMzYi_pc

Facebook Leads Ads Issue Updates - Re-Execute doesn't work - same the same error occurs

 

[Preeti Paryani]

Hello @MaxMustermmann

Please try recapturing the response from the trigger and then try re-executing the failed steps -

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If you still face the same issues please let us know.

 

[Preeti Paryani]

Hello @MaxMustermmann

Please re-execute your workflows following the below steps:

1. Go to the task history, click on the Task History ID, and copy the "Leadgen ID". Please refer to the screenshot to learn where you would find the same:

2. Apply a filter on the basis of workflow name and task data, refer to the attached screenshot to apply the filter accordingly.

3. Re-execute the task with responses received as the first attached screenshot, please avoid re-executing tasks with responses received as in below attached screenshot that are with multiple "Res1" in keys:

Please avoid re-executing tasks with success status to prevent duplication.

 

[MaxMustermmann]

 

[Preeti Paryani]

Hello @MaxMustermmann

Kindly follow the steps mentioned above and then if you face any issues please let us know.

 

[MaxMustermmann]

I don't understand what I should do? Please send a video of the steps

 

[MaxMustermmann]

 

[Preeti Paryani]

Hello @MaxMustermmann

I have attached the video for your reference - https://www.loom.com/share/84731f944c224b6791bdccd9da29225a?sid=2e31d8ed-9ce8-426a-a70c-d979269d9692

Please make sure to avoid re-executing tasks with responses containing multiple "Res1" in keys, as shown in the below attached screenshot.

 

[MaxMustermmann]

But I don't want to do that for every single task. That's over 60 that failed. Why can't I just mark them all and run them again? Why does this work individually but not in batch?

 

[Preeti Paryani]

Hello @MaxMustermmann

You will have to follow the mentioned process because re-executing tasks with wrong response (Res1 Res1...), will again result in a failed task increasing your failed tasks count.

Hope I have cleared your query, if you further face any difficulties please let us know.