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Facebook Leads not working

My Facebook Leads are not retrieving. I have created a video: https://www.loom.com/share/c4b3eb2b89d74dc289e66932d2dc4abd?sid=1a47050d-7e99-400c-abfc-5b09a899735d

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I am getting above screenshot but when I check in Lead Access Manager, Pabbly is there.
 
D

Deleted member 15445

Guest
Hello @koenpabbly

Thanks for the video. As the error message shows, the Pabbly Connect app needs to be installed on the Admin account as well, apart from your account.

Kindly make sure you add the app in the Admin account and then try again after making a new connection in Pabbly.

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Let us know if it works for you.
 
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