Facebook Pages Not Appearing

[ALONA]

Your Task History ID

IjU3NjUwNTZlMDYzMzA0MzQ1MjZiNTUzNzUxMzQ1MTYyNTQzOTBmMzgi_pc

Hello,
I'm experiencing an issue with connecting Facebook Pages. The list where the pages should appear is empty.

Here’s what I’ve already tried:
– Removed the integration from Business Integrations and reconnected — didn’t help.
– Tried entering the PAGE ID manually — that didn’t work either.

I’ve recorded a video to show you exactly what’s happening. Please see the video below.
Looking forward to your assistance!

Best regards,
Alona

 

[Preeti Paryani]

Hello @ALONA,

It seems the pages you're trying to connect with are not owned by you due to which you're facing the issue.

 

[ALONA]

Hello @Preeti Paryani


Thank you for your response.


I just wanted to clarify that I am definitely the admin of the page I'm trying to connect.
In fact, I have access to several pages where I’m listed as an admin, but none of them appear in the list when I try to connect.

Hello @ALONA,

It seems the pages you're trying to connect with are not owned by you due to which you're facing the issue.

View attachment 54666

 

[Preeti Paryani]

Hello @ALONA,

Thanks for the information. However, to access the pages you would require to be the page owner, not the admin.