facebook to slack and sheet automation not working

[mayurgami]

Hey i am having issue with the facebook leads sometimes pabbly doesnt receive leads for example today i got 6 leads but only 3 leads were automate

 

[ArshilAhmad]

Hi @mayurgami,

As we reviewed, its an issue arising from Facebook end itself globally. You can check this thread for more information -https://developers.facebook.com/support/bugs/1130587701359392/

If you are experiencing difficulties in receiving lead data from the Lead Ad form, you can use the non-instant version of the trigger event to retrieve the new data.

 

[mayurgami]

ok let me try that if it works than that good.

 

[mayurgami]

getting problem on every page,
Having Same issue tryed to create new connection but didn't solved

 

[mayurgami]

please resolve i mistakely remove pabbly from facebook now every workflow is disconnected resolve it fast and today only do fast

 

[ArshilAhmad]

Please try using the non-instant version of the Facebook Lead Ads trigger event.

Pabbly

connect.pabbly.com

 

[mayurgami]

Done, but i have to do this for all workflow manually?

 

[ArshilAhmad]

Yes, you need to change the trigger event for all your workflows from instant to non-instant.

 

[mayurgami]

but why instant is not working?

 

[ArshilAhmad]

As mentioned before, the issue is arising from Facebook's end. Please check this thread for more information:
https://developers.facebook.com/support/bugs/1130587701359392/