Facing issue with Zoom Integration

[Aagam]

Your Task History ID

IjU3NjUwNTY5MDYzMzA0MzU1MjZhNTUzMTUxMzQ1MTY3NTQzODBmMzIi_pc

I have integrated my Zoom account with Pabbly and connected it to the WhatsApp API to send automated messages upon registration. However, I am encountering an issue where each registrant is receiving duplicate WhatsApp messages. Additionally, I have noticed that single entries from Zoom are being recorded twice in Pabbly.

Same entries with two different task history ids
1. - IjU3NjUwNTY5MDYzMzA0MzU1MjZhNTUzMTUxMzQ1MTY3NTQzODBmMzIi_pc
2. IjU3NjUwNTY5MDYzMzA0MzU1MjZhNTUzMTUxMzQ1MTY3NTQzODBmMzAi_pc

Could you please assist me in identifying the cause of this duplication and advise on how to resolve it?

 

[Preeti Paryani]

Hello @Aagam,

Upon investigation, we noticed that your workflow is being triggered twice for each registrant added. This may be occurring because the same webhook has been installed multiple times for the same trigger event.

We recommend reviewing the webhook configuration under the App Marketplace and removing any duplicate webhook installations to resolve the issue.

Please try the suggested steps and let us know if the issue persists. We’ll be happy to assist further.