[FB Leads to Google Spreadsheet] Leads not vissible in spreadsheet

[Doe John]

Hi everyone,

After finishing the workflow we've captured 4 new leads with Meta. The workflow says '4 tasks consumed', however the leads don't appear in the Google spreadsheet. Can someone help me?

Name of the workflow: CLONE - [Decorette FB Leads naar Google Spreadsheet]. The leads in the spreadsheet are added manually for our client.

 

[Deleted member 15445]

Hey @Doe John

It seems that your Facebook Connection is not working properly. Kindly make a new connection and make sure that you have all the admin permissions for the form you want to use. Refer to this thread for all other instructions - https://forum.pabbly.com/threads/facebook-lead-ads.2740/

Also, Kindly share with us the link of the form you want to use.

 

[Doe John]

Hi @Luv,

Thanks for your support. I think I've changed everything in the right way. I could select the Leadform this time.

Could you check please?

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[Deleted member 15445]

Hey @Doe John

Great! The forms are there now. Now you can just follow the further steps from the video mentioned below. Let us know if you still face any issues.

 

[Doe John]

Hey @Doe John

Great! The forms are there now. Now you can just follow the further steps from the video mentioned below. Let us know if you still face any issues.

Thanks for your help. Now waiting for a new lead. Will update you.

 

[Doe John]

Hi @Luv, the new lead didn't appear in the spreadsheet. Is it necessary to be super admin in the business manager?

 

[Deleted member 15445]

Hey @Doe John

It seems like that your workflow is turned off. Kindly turn that on and then try again.

 

[Doe John]

It's this one @Luv :

 

[ArshilAhmad]

The issue appears to be related to you not having permissions to capture the leads from the Facebook account you have connected with. Please make sure that you have the required permission and try again.