FB Page comment Auto Reply not getting configure

[kamaljeet]

I watched your youtube videos and following the same steps to configure FB Page comment Auto Reply
Pabby connected fine to my Facebook account and then it also show up my Pages.

On Post Section it doesn't fetch any comment to select the New post/comment
i did a new comment from my same account and alternate account, still no luck
tried to refresh, tried to connect the Facebook again.

check the attachment i stuck on that setting itself.
waiting for your reply

 

[kamaljeet]

hi team , any update ??

 

[Pabblymember11]

Hey @kamaljeet

Could you please check whether you have any post in the respective page or not?

Moreover, please try authenticating your Facebook trigger once and make sure you have grant all the permission to your respective Facebook Page.

 

[kamaljeet]

Hey @kamaljeet

Could you please check whether you have any post in the respective page or not?

Moreover, please try authenticating your Facebook trigger once and make sure you have grant all the permission to your respective Facebook Page.

View attachment 16708

yes i have multiple post in my connected page.
i also tried with new connection on above scrrenshot which you showed.
verified all persimmon look fine.


i tried connecting to different page same problem.
belive me i am IT guy so know few thinking to troubleshoot.. still no luck.
i appreciate your response.

 

[Pabblymember11]

Hey @kamaljeet

Please allow us sometime, we are currently looking into it.

Shall notify you with an update soon.

 

[kamaljeet]

Hey @kamaljeet

Please allow us sometime, we are currently looking into it.

Shall notify you with an update soon.

Oky, just wanted to update, i removed the OLD Task and also removed the all OLD connection.
went into Facebook verified the Pabbly app integration is removed..

then i created a new Work task, created new connection connected fine. i can see in facebook as well its connected fine.
Still same issue Fetch not working NO LUCK.
i also did a new post to check if it make any difference still same.
tried different page no changes.

Please help.
you can also see below App setting on FB everything is allowed an ON

 

[Pabblymember11]

Hey @kamaljeet

Our tech team is currently looking into it and shall get back to you with an update soon.

 

[ALONA]

and ?

 

[Arshita]

Hey @ALONA

We have replied to you on the thread https://forum.pabbly.com/threads/au...ent-in-any-post-in-facebook.12466/#post-67433. Please check.